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Scraper de avaliações do Trustpilot
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Resultados coletados
Notarating | Títulotitle | Texto da avaliaçãotext | AutorauthorName | Publicado empublishedDate | EmpresacompanyName | Avaliação verificadaisVerified | Paíscountry | URL da avaliaçãoreviewUrl | ID da avaliaçãoreviewId |
|---|---|---|---|---|---|---|---|---|---|
| 5 | Pipeline Rollout and Support Team | Called on their support desk during a pipeline rollout in Midtown to help fix some messy custom data routing. They actually dug right into our schema and helped straighten out the workflow instead of just parroting a script. The onboarding pace is admittedly a bit rushed, frankly. But the support team knows their technical details inside out. Solid software for managing client pipelines. | Jean | 2026-10-15T18:23:05.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6ad0fde9134859f14b74a79a | 6ad0fde9134859f14b74a79a |
| 1 | Truly abominable service | Truly abominable service and experience. Their server experienced a 'bug' that 'affected multiple users' (which I flagged for them) which caused hundreds of my leads to receive duplicate emails from a campaign. And not 2 or 3 duplicates. 75+. I emailed, chatted, etc. repeatedly when this occurred, and after FIVE days, I have 1. no resolution 2. no refund 3. A SINGULAR email per day from their team 4. no plan or guidance AT ALL as to how to go about re-enabling the gmail connection without the hundreds of duplicate emails still in the outbox sending out and causing even more reputational damage. Their team is so lazy, so apathetic, it blows my mind. I went from a fervent apostle of Pipedrive to cancelling my subscription after FIVE INOPERABLE DAYS of business and switched to Brevo. Do not recommend to anyone. | Josie Risinger | 2026-10-13T19:03:17.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6ace6455d87fe66900d4e304 | 6ace6455d87fe66900d4e304 |
| 5 | Jonathan Martins was great | Jonathan Martins was great. It was a very impactful session on the new Pipedrive features. We are definitely going try them out. | Alan Lubega | 2026-10-13T08:05:34.000Z | Pipedrive | false | UG | https://www.trustpilot.com/reviews/6acdca2df0c0cec98c3872ff | 6acdca2df0c0cec98c3872ff |
| 1 | €300 TAKEN. ZERO ACCOUNTABILITY. CUSTOMER SERVICE DOESN’T EXIST | I signed up for ONE seat. They charged me for FOUR. Three seats remain unassigned, and €300 extra has been taken from my card. I sent them the confirmation emails proving I only had one seat. Their response is complete SILENCE. No refund. No answers. No accountability. Let that sink in: a software company takes your money, receives proof of the mistake, ignores your emails, and keeps your €300. What do you call a business that takes your money and refuses to give it back? This is beyond incompetence. It is disgraceful business conduct. They are happy to charge your card but suddenly disappear when it comes to taking responsibility. My €300 is not a donation. I did not authorize this extra charge, and I should not have to beg a company to return money it has no justification for keeping. If this is how they treat a one-seat customer, imagine what happens when something more serious goes wrong. A software company should sell software, not turn refunds into an endless fight and customer support into a ghost town. AVOID. A company is only as trustworthy as its actions when it has your money. And my experience with this one has been absolutely appalling. | Ece G | 2026-10-09T13:07:08.000Z | Pipedrive | false | NO | https://www.trustpilot.com/reviews/6ac8cadb608b6cec5b08e0b5 | 6ac8cadb608b6cec5b08e0b5 |
| 5 | Amazing customer service | Amazing customer service. I've had two remote sessions with Ligia and she has been nothing but stellar. She explained everything clearly and always made sure I was understanding the content covered. | simcha morgenstern | 2026-10-08T21:31:49.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6ac7efa5d3b03b9e8be0a422 | 6ac7efa5d3b03b9e8be0a422 |
| 5 | Great customer service | There was low adoption of Pipedrive within our business and we were not optimising the way we worked with the platform. We have been working very closely with Stacey Clarke to rectify this problem and she has been phenomenal. Great customer service and a fountain of knowledge. She has been very attentive in terms of following up. To conclude we have really enjoyed our experience with Stacey. | Sacha | 2026-10-07T17:30:47.000Z | Pipedrive | false | GB | https://www.trustpilot.com/reviews/6ac665a7d9306b6f3845f741 | 6ac665a7d9306b6f3845f741 |
| 1 | ⭐ Disappointing Experience | ⭐ Disappointing Experience — Not a Good Fit for a Team-Based Business Our experience with Pipedrive was extremely disappointing. We found the system to be clumsy, difficult to navigate, and far more limited than we expected. For a business that relies heavily on teamwork, scheduling, communication, and multiple people working together, the platform simply was not adaptable enough for our needs. The biggest frustration, however, was the customer service. When you invest in software to help operate your business, you expect the company behind it to listen, provide solutions, and genuinely want to help you succeed. Unfortunately, that was not our experience. Rather than feeling like Pipedrive was interested in understanding our business needs or helping us find workable solutions, we repeatedly felt like we were expected to adapt our business to the limitations of their system. Software should make running a business easier, more efficient, and more organized—not add another layer of frustration. Ultimately, Pipedrive did not meet our expectations in functionality, flexibility, or customer support, and we made the decision to move on to another platform. For businesses with multiple teams or more complex operational needs, I would strongly recommend researching other options before committing. | Noble Barnes | 2026-10-05T14:12:12.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6ac3941b67ed331708a897a0 | 6ac3941b67ed331708a897a0 |
| 5 | Thank you Jonathan! | Jonathan Martins is always helpful, finding creative solutions and optimizations to help our team's workflow. | JM | 2026-10-02T15:18:49.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6abfaf396a6ebcf572993bb3 | 6abfaf396a6ebcf572993bb3 |
| 5 | Satisfied Customer - Highly Recommend | We have been using Pipedrive for a few months already now, and we are very happy with the functionality, service and response rate. Jonathan Martins in particular has been amazing at ensuring we are well taken care of. From a smooth onboarding experience through to continued, ongoing support. We look forward to a long and fruitful working relationship with him and this company. | Steel Hub Group Ltd | 2026-10-02T12:52:26.000Z | Pipedrive | false | GB | https://www.trustpilot.com/reviews/6abf8ceaf4488193133af58a | 6abf8ceaf4488193133af58a |
| 5 | Happy with Pipedrive and in especially… | Happy with Pipedrive and in especially Jonathan Martins, great customer support specialist! Listens, acts and comes back with helpful updates. Thanks Jonathan! | Bart | 2026-10-01T17:36:36.000Z | Pipedrive | false | NL | https://www.trustpilot.com/reviews/6abe7e0467f1a3fb60a932a4 | 6abe7e0467f1a3fb60a932a4 |
| 5 | Rafael Salgado was EXCELLENT | Rafael Salgado was EXCELLENT - super helpful and understood what we were trying to achieve. looking forward to working with him more. | Stef | 2026-09-30T13:10:47.000Z | Pipedrive | false | GB | https://www.trustpilot.com/reviews/6abcee376e4b9e1bcd08f6ed | 6abcee376e4b9e1bcd08f6ed |
| 5 | Training from Walid was outstanding | Training from Walid was outstanding. He knows the system inside out and took the time to learn my business and to find the most useful and relevant tools to focus on. His sessions were engaging and I've been able to get PipeDrive working perfectly for us in a very short space of time and without having to buy 5 products to do what we wanted. | Paul | 2026-09-24T14:25:33.000Z | Pipedrive | false | IE | https://www.trustpilot.com/reviews/6ab516bdf6b3a0e76ca64942 | 6ab516bdf6b3a0e76ca64942 |
| 5 | Useful and great session with PipeDrive | Rafael was very clear. Going through the session, he had some nice tips and insights. Was very helpful! | Lisa | 2026-09-23T11:44:25.000Z | Pipedrive | false | NL | https://www.trustpilot.com/reviews/6ab39f79780950e2d7706185 | 6ab39f79780950e2d7706185 |
| 5 | Clean UI and capable support routing. | Deployed Pipedrive last month to ditch our bloated legacy CRM and tap into better native integrations. Hit a bottleneck trying to map custom CSV data into the Insights reporting module. Instead of just reading from a script, their support team actually dug into our pipeline logic and helped restructure the workflow. Having reps who understand data routing saved us hours of troubleshooting bandwidth. Solid deployment. | Thomas | 2026-09-19T19:34:43.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6aaec7b35113c1c7afc42eb7 | 6aaec7b35113c1c7afc42eb7 |
| 5 | Eduardo was a huge help | Eduardo was a huge help. Patient, skilled, helpful & intelligent. I feel like I leveled up! Thanks a lot and can't wait to keep chatting/growing. | Nathan Folbrecht | 2026-09-10T14:32:17.000Z | Pipedrive | false | SE | https://www.trustpilot.com/reviews/6aa2a351a92b8a71c93bf639 | 6aa2a351a92b8a71c93bf639 |
| 5 | Ligia was absolutely first class! | Ligia was absolutely first class; she was supportive, engaging and I cannot recommend her enough. Pipedrive: Don't let this one go! We have enjoyed the working relationship with Pipedrive and learning all which they have to offer. We look forward to further developments and utilising the platform further as our customers grow. | Richard Calveley | 2026-09-09T11:00:51.000Z | Pipedrive | false | GB | https://www.trustpilot.com/reviews/6aa12043b4d272140a367c67 | 6aa12043b4d272140a367c67 |
| 5 | The meeting was really helpful | The meeting was really helpful and Rafael very easy to talk to. I got good advice and look forward for our next session. | Marian Seppälä | 2026-09-02T13:09:37.000Z | Pipedrive | false | SE | https://www.trustpilot.com/reviews/6a9803f1574b106456ec6975 | 6a9803f1574b106456ec6975 |
| 5 | Very helpful to actually start using PipeDrive properly. | It was absolutely necessary to learn PipeDrive better, and actually use the features. Rafael did great job explaining tools and also the why behind those. And there are still quite many details that have to be tested out and if needed discuss in the next meeting. As the sales team is mainly scientists, the sales theory is rather weak, Rafael helped to understand the lead inbox in a very nice way. Maybe only down side was that the meeting was quite rushed. | Nele | 2026-09-02T13:04:59.000Z | Pipedrive | false | EE | https://www.trustpilot.com/reviews/6a9802dbfa079dfc9470466a | 6a9802dbfa079dfc9470466a |
| 1 | Prices keep going up; UI requires more and more effort | Every day there's a new popup to click closed. The UI gets more and more crowded, which is visually distracting and serves to hide the fields we use the most. It's really kind of amazing how PD continually f***s up the UI in the name of improvement! It wasn't always this way. Time to find another CRM. Edit: I'll try to track the daily UI changes :) Posted on 8/26; today, 9/33 there are two. My pinned notes no longer show line breaks -- what a great change, PD! Now everything appears as a run-on sentence. And the leads now have a new bright red distracting indicator in the Next Activity column. PD, I can SEE when there is no activity scheduled; there was already a smaller yellow indicator there. What's next? We'll see tomorrow! | KE | 2026-08-27T19:20:33.000Z | Pipedrive | false | CA | https://www.trustpilot.com/reviews/6a9071e1c75e28fc68a5c6ce | 6a9071e1c75e28fc68a5c6ce |
| 1 | worst customer service, possibly illegal levels of neglect to help | This is quite possibly the worst customer service I've ever experienced. And the most ironic part of it is that it's a CUSTOMER RELATIONSHIP software! Unbelievable. There are several issues that I need immediate help with and no one answered the chat customer service. I get auto-replies to my emails saying that the support email doesn't work. Our salesperson who onboarded us doesn't work there anymore so we have no one to contact. Literally the only option is a chatbot? Unacceptable. I will soon be reporting them to the authorities because we have been trying to deactivate accounts and the button doesn't work so it is theft at this point since there is no one to help with anything. | MacKenzie Gross | 2026-08-27T11:24:55.000Z | Pipedrive | false | JP | https://www.trustpilot.com/reviews/6a900267b446ade25852581d | 6a900267b446ade25852581d |
| 5 | Working with Rafael Salgado has been an… | Working with Rafael Salgado has been an outstanding experience. We’ve been using Pipedrive since 2023, and Rafael quickly helped us recognize that several aspects of the way our CRM had been structured and managed were preventing us from taking full advantage of the platform. What impressed me most was Rafael’s ability to identify those issues, explain them clearly, and then provide practical solutions. He has helped us clean up and reorganize our CRM, implement better stages and processes, and establish a much more efficient structure for how we manage our workflow going forward. Rafael is extremely knowledgeable about Pipedrive, but just as importantly, he is patient, encouraging, and genuinely invested in helping his clients succeed. He didn’t simply point out what needed to change—he helped us understand why those changes mattered and how they could improve the way we operate. After having our CRM configured the same way for several years, it has been incredibly valuable to have someone with Rafael’s expertise take a fresh look at it and show us how much more the platform is capable of doing for us. I’m genuinely grateful that Rafael Salgado reached out and began working with us. He has been an exceptional resource, and his knowledge, professionalism, and commitment to helping us optimize Pipedrive have already made a meaningful difference in our business. I highly recommend working with him. | Ruben Campos | 2026-08-26T00:10:22.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6a8e12cee4bbf2afbed89b36 | 6a8e12cee4bbf2afbed89b36 |
| 5 | I had a great call with Rafael Salgado | I had a great call with Rafael Salgado. He really helped me wrap my head around the right way to use data fields in Pipedrive. He also took a look at my current processes and automations, and gave me some solid advice on how to improve them. He basically left me with some 'homework' to do! Once I get all these changes set up, I’ll definitely be booking another session with Rafael so he can give everything a final check. | Jason Melton | 2026-08-24T20:08:06.000Z | Pipedrive | false | MX | https://www.trustpilot.com/reviews/6a8c888612a826600cb46f93 | 6a8c888612a826600cb46f93 |
| 1 | I would avoid at all costs | I would avoid at all costs. Extremely difficult to amend or cancel subscriptions. This is based on 8+ years of experience handling users for our company. | Alexander Lloyd-Jones | 2026-08-21T17:31:44.000Z | Pipedrive | false | BM | https://www.trustpilot.com/reviews/6a886f60f0b327ad9e41e849 | 6a886f60f0b327ad9e41e849 |
| 1 | Poor Customer Service & Support | They are very good at onboarding you, but any support or help you need from there, you can forget it. No phone support available. Advised to email my support request. 6 emails over six weeks crying out for some help and zero responses. Might be a good CRM system, but they are a really unhelpful company after working with them for the last 2 years. | Toby Gray | 2026-08-18T22:12:53.000Z | Pipedrive | false | GB | https://www.trustpilot.com/reviews/6a84bcc5e95073072c187dc2 | 6a84bcc5e95073072c187dc2 |
| 1 | Faceless Company | They are faceless and hide behind emails. They do not have any cooling off period, if you want to cancel your subscription | Lesley | 2026-08-14T23:50:57.000Z | Pipedrive | false | GB | https://www.trustpilot.com/reviews/6a7f8dc182f99a587125e89c | 6a7f8dc182f99a587125e89c |
| 5 | Stacey Clarke is the best | Stacey Clarke is the best, she has helped me in so many ways as a beginning Pipedrive user I felt very lost and Stacey was patient, sent several follow ups, met with me several times and continuously showed me how to accomplish exactly what I wanted with my client lists and even adjusted my CSV file so it would perfectly pull into pipedrive. | Chelsea | 2026-08-14T00:14:47.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6a7e41d7d6fdf410a07450a0 | 6a7e41d7d6fdf410a07450a0 |
| 5 | We have recently onboarded to Pipedrive… | We have recently onboarded to Pipedrive as a 3 person team and we have loved the assistance and willingness from Eduardo Parreira and Tony Xavier - they have helped us to get up and running quickly and have provided some useful insights for us to overcome some challenges our previous provider was less willing or able to. | James | 2026-08-11T10:40:47.000Z | Pipedrive | false | AU | https://www.trustpilot.com/reviews/6a7ae00f4b885de36d79e9d7 | 6a7ae00f4b885de36d79e9d7 |
| 5 | ⭐⭐⭐⭐⭐ Five-Star Support from Stacey! | I had a fantastic experience with Stacey, our Senior Customer Success Specialist at Pipedrive. She helped me quickly resolve some challenges I was having with Insights reporting and was incredibly patient, thorough, and knowledgeable throughout the process. In no time, we had everything working the way I needed it. It’s refreshing to work with someone who genuinely takes the time to understand the issue and make sure you’re set up for success. Definitely a five-star experience. Love the Pipedrive platform, and especially love the people behind it who support us! | Rudy Franco | 2026-08-10T19:40:06.000Z | Pipedrive | false | US | https://www.trustpilot.com/reviews/6a7a0cf683c97fbd41b8d9ac | 6a7a0cf683c97fbd41b8d9ac |
| 5 | Seamless onboarding, excellent product | We moved from Hubspot to Pipedrive recently and the experience has been so seamless and stress free. Carolina helped us every step of the way, with clear communication and immediate responses to our queries. | Jack Brophy | 2026-08-10T14:32:29.000Z | Pipedrive | false | IE | https://www.trustpilot.com/reviews/6a79c4ddad083302e09a106e | 6a79c4ddad083302e09a106e |
| 1 | scummy way to make more money off client | For some reason, removing a user is not enough to cancel the account; I need to go through a not-very-clear, multiple-step process with forced feedback to cancel. I hope the frustrating cancelling process was worth it for you. Reply to your reply: that is the most dishonest generic reply. You have very strict policies for your costumer support that you can't help even if it's rationale. | Sharon | 2026-08-08T06:15:42.000Z | Pipedrive | false | CA | https://www.trustpilot.com/reviews/6a76ad6e8536cc06192e738f | 6a76ad6e8536cc06192e738f |
Sobre estes campos de saída
| Campo | Tipo | Descrição |
|---|---|---|
reviewId | string | Identificador único da avaliação no Trustpilot. |
title | string | Título da avaliação. |
text | string | Texto completo da avaliação no Trustpilot. |
rating | number | Nota de uma a cinco estrelas. |
publishedDate | string | Data e hora da publicação da avaliação em ISO 8601. |
companyName | string | Nome da empresa. |
O que você pode fazer
Compare os temas das avaliações de clientes.
Exporte avaliações para seus relatórios.
Defina suas fontes
Abra o scraper e informe suas próprias URLs, termos de busca e limites.
Confira e execute
Verifique a estimativa de custo e confirme a tarefa. Acompanhe o progresso na sua conta.
Use seus dados
Explore os resultados salvos e exporte em CSV, JSON ou XLSX. O download de resultados salvos é gratuito.
Entrada de exemplo
Esta é a entrada configurada do parser. Substitua as fontes de exemplo pelas suas e confira todos os limites antes de executar.
{
"companyUrls": [
"pipedrive.com"
],
"maxReviewsPerCompany": 10,
"sort": "recency",
"includeCompanyInfo": true
}Ver os campos de entrada
| Campo | Tipo | Observações |
|---|---|---|
companyUrls | array | Informe URLs de empresas no Trustpilot (ex.: https://www.trustpilot.com/review/example.com) ou só o domínio (ex.: example.com). Um por linha. |
maxReviewsPerCompany | integer | Número máximo de avaliações por empresa. Use 0 para não limitar. |
stars | array | Filtre as avaliações por estrelas. Escolha uma ou mais notas (por exemplo, 1 e 5 estrelas) ou deixe vazio para todas. |
languages | array | Filtre as avaliações por código de idioma ISO (por exemplo: en, fr, de, es). Adicione um código por linha. Deixe vazio para o padrão do Trustpilot / todos os idiomas disponíveis. |
sort | string | Ordene as avaliações por data ou por relevância (padrão). |
date | string | Período predefinido opcional do Trustpilot. Escolha os últimos 30 dias, 3 meses, 6 meses ou 12 meses; deixe vazio para todas as datas. |
publishedAfter | string | Salvar só avaliações publicadas estritamente após esta data ou data e hora ISO. Use YYYY-MM-DD (meia-noite UTC) ou um timestamp com fuso horário, como 2026-09-01T12:00:00Z. Com a ordenação por data, a paginação para ao chegar a avaliações mais antigas. |
verified | boolean | Coletar só avaliações verificadas. |
withReplies | boolean | Coletar só avaliações com resposta da empresa. |
includeCompanyInfo | boolean | Incluir metadados da empresa (TrustScore, total de avaliações, categorias) em cada avaliação. |
Executar pela API
Crie uma chave de API na sua conta, envie a entrada para o endpoint de fila e use o ID da tarefa retornado para obter os resultados. Enviar uma requisição real consome créditos. Substitua o Idempotency-Key de exemplo por uma chave única nova para cada tarefa; mantenha essa chave ao repetir a mesma tarefa.
curl --request POST 'https://extracto.cloud/api/v1/parsers/trustpilot/queue' \
--header 'X-API-KEY: ext_your_api_key' \
--header 'Idempotency-Key: replace_with_a_new_unique_task_key' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--data-binary @- <<'JSON'
{
"input": {
"companyUrls": [
"pipedrive.com"
],
"maxReviewsPerCompany": 10,
"sort": "recency",
"includeCompanyInfo": true
}
}
JSON- Melhor opção
- Starter
- linhas / mês
- 85,2 mil
- Concorrência
- Até 2
- $ / 1 mil linhas
- $0,58
Use o volume mensal para planejar seu orçamento em créditos. As estimativas usam a taxa base; o preço do crédito do pacote, as opções, os mínimos por tarefa e o arredondamento podem alterar o uso. Os créditos comprados são pagos uma única vez, sem renovação automática. A capacidade de execução é compartilhada. Envios pela API: até 10/segundo.
Seu próximo dataset começa aqui.
Escolha suas fontes, confira o preço e execute Scraper de avaliações do Trustpilot.